FATHOM, an advanced manufacturer with an expertise in 3D printing and additive manufacturing, announced it has secured ISO 9001:2015 certification. The FATHOM team engaged in a comprehensive audit of its business operations, manufacturing processes, and product quality requirements to receive its certificate of compliance.
“Securing ISO 9001:2015 certification means a great deal to FATHOM—our customers count on us to provide a unique combination of services that help them accelerate, iterate, and elevate their design potential,” said Rich Stump, Principal and Co-Founder at FATHOM. “Going through this rigorous process more fully demonstrates that our team adheres to industry recognized standards while still working to push the limits of manufacturing.”
The advanced manufacturer is also NIST 800-53 compliant and has maintained ITAR-registration since 2014. Its award-winning team focuses on high-quality prototypes and production parts by way of a four-part commitment to ensuring customer satisfaction, reducing time-to-market, reducing production scrap, and taking technology-neutral approaches to solving its customers’ application challenges. These strict standards are followed by FATHOMers throughout the organization including areas such as customer service, design and engineering, manufacturing (both traditional and additive processes), assembly, and distribution.
“In a fast-growing industry of advanced manufacturing where additive technologies are being used to produce production parts alongside traditional processes, it is critical to create and maintain a strong quality management system,” said Michelle Mihevc, Principal and Co-Founder at FATHOM. “Consistent quality is expected of the manufacturing community. This certification is another step towards better structuring processes to overcome barriers of adoption for additive manufacturing.”
Adopting a quality management system (QMS) is a strategic decision for FATHOM as it further underlines the company’s deepening commitment to continuous improvement and sustainable development initiatives as outlined by the International Organization for Standardization (ISO).
“With so many rapidly developing technologies, materials, and processes available today, the factory of tomorrow will further transform the way we design and manufacture products—access to many advanced technologies to solve a wide range of application challenges have never been more real,” said Stump. “This certification will help FATHOM continue to develop its services, as well as its development of standards across many processes related to additive or the hybrid use of additive with traditional methods.”
“This is a great achievement for FATHOM and it marks a pivotal point on our path of continuous improvement,” said Phil Stob, FATHOM’s Innovation Program Manager who led the effort to obtain certification. “We have a strong foundation and a good guideline for the changes coming. Now, we have a much more common language to use when judging new technologies, materials, or processes that help reduce the time-to-market at the most efficient cost and the highest quality we can deliver.”
FATHOM has been selling and supporting enterprise 3D printing systems since 2008. Shortly after, co-founders Rich Stump and Michelle Mihevc opened a full-service manufacturing facility. Its Seattle-based production center opened in 2013. Today, FATHOM’s services include but are not limited to additive manufacturing, CNC machining, urethane casting, injection molding, and design/engineer support.
As of 2017, FATHOM has ranked for the fifth consecutive time on Inc 500|5000’s list of fastest-growing private companies in America and San Francisco Business Times’ Fast 100 list of fastest-growing private companies in the Bay Area. FATHOM was also recognized for the fourth year in a row on the Inner City 100 list by ICIC as published in Fortune Magazine.